Trust & safety

Every collector is verified before they bid.

No anonymous bids. No mystery scales. We verify identity, track every transaction, and keep a public rating on every collector — so you always know who's pulling up to your gate.

Collector verification process

Four steps before a collector can place their first bid.

01

Phone verification

A real Nigerian mobile number, confirmed by SMS OTP. No fake accounts.

02

NIN submission

National Identity Number submitted and cross-checked with NIMC records.

03

Photo & selfie

A clear photo of the collector — matched against their NIN record.

04

Area declaration

The LGAs they operate in are logged — so you know they're genuinely local.

Safety features

Built-in protections for every transaction.

NIN verification

Every collector submits their National Identity Number before they can bid on any listing. We cross-check with NIMC and issue a blue verified badge to collectors who pass. Unverified accounts can browse but cannot place offers.

Calibrated scales

Collectors on the Premium plan have their weighing scales checked quarterly against certified reference weights. The result of every weigh-in is logged in-app with a timestamp — so if a weight dispute arises, the record is already there.

Live rates, daily

We publish the current going rate for every metal type each morning, pulled from the Lagos and Aba scrap exchanges. Sellers can see exactly what the market rate is before they accept any offer — no more accepting a low bid because you didn't know better.

Public ratings

Every collector has a public rating built from real confirmed pickups. Rating manipulation is detected and penalised. Collectors who consistently fail pickups or receive low ratings lose their verification badge.

Disputes, resolved

If something goes wrong — a no-show, a weight disagreement, a condition dispute — you can open a dispute from the app in under 30 seconds. Our team reviews the in-app log, the weight record, and both parties' accounts. Bad actors lose their badge.

No anonymous bids

Every bid comes from a named, photographed, NIN-verified collector. You can see their full name, rating, completed pickup count, and the areas they operate in before you accept a single offer.

Something go wrong?

Open a dispute from the app in under 30 seconds. Our team mediates using in-app records — no guesswork, no he-said-she-said.

Open a disputeRead disputes policy